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Freshdesk app allows you to provide specialized support by giving access to your customers’ orders.
About Freshdesk

Install the Shift4Shop app for Freshdesk to access order information when you’re working on tickets, so you can provide faster and more contextual support.

This app also shows current and previous order information (if any) from Shift4Shop and its order status.

This solution provides users with the ability to access a customer's order simultaneously while working on their ticket. Freshdesk users should use this integration to speed up efficiency and accuracy, which in turn leads to happier customers.

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Freshdesk Frequently Asked Questions

Q: Do you offer a contact form? There isn't enough information provided, I am trying to find a simple contact form for my site, something that comes to my email that I can actually reply to from my email instead of logging into the store admin

Asked by: justin
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Q: This app does not work

Asked by: Andrew
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